Privacy Policy
Last updated: January 2026
At BestTyre.au ("we", "us", or "our"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website besttyre.au (the "Site").
By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
1. Information We Collect
1.1 Information You Provide
We may collect information that you voluntarily provide to us when you:
- Fill out contact forms on our Site
- Subscribe to our newsletter or mailing list
- Participate in surveys or promotions
- Contact us via email or other communication channels
This information may include your name, email address, and any other information you choose to provide.
1.2 Automatically Collected Information
When you visit our Site, we may automatically collect certain information about your device and usage, including:
- Browser type and version
- Operating system
- IP address (anonymised where possible)
- Pages visited and time spent on pages
- Referring website addresses
- Date and time of your visit
2. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our Site and services
- Respond to your enquiries and provide customer support
- Send you newsletters, updates, and marketing communications (with your consent)
- Analyse usage patterns to improve user experience
- Detect, prevent, and address technical issues or security threats
- Comply with legal obligations and enforce our policies
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.
3.1 Types of Cookies We Use
- Essential Cookies: Necessary for the Site to function properly
- Analytics Cookies: Help us understand how visitors interact with our Site
- Preference Cookies: Remember your settings and preferences
3.2 Managing Cookies
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
4. Third-Party Services
4.1 Analytics
We may use third-party analytics services (such as Google Analytics) to help analyse how users interact with our Site. These services may use cookies and similar technologies to collect information about your use of the Site.
4.2 Affiliate Links
Our Site contains affiliate links to third-party retailers, including Amazon.com.au. When you click on these links and make a purchase, we may earn a commission. These third-party sites have their own privacy policies, and we encourage you to review them.
We participate in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third parties who assist us in operating our Site, conducting our business, or serving you
- Legal Requirements: When required by law, regulation, or legal process
- Protection of Rights: To protect and defend our rights, property, or safety, or that of our users
- Business Transfers: In connection with any merger, sale of company assets, or acquisition
6. Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymise it.
8. Your Rights
Under Australian privacy law, you have certain rights regarding your personal information, including the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal obligations)
- Opt out of marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
9. Children's Privacy
Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.
10. International Data Transfers
Your information may be transferred to and processed in countries other than Australia. These countries may have data protection laws that are different from the laws of Australia. We take appropriate safeguards to ensure your personal information remains protected.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@besttyre.au
- Contact Form: besttyre.au/contact
For privacy complaints, you may also contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.